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Diamond Self Storage - Anchorage

Features & amenities

Access
  • Electronic gate access
  • 24-hour access
Administration
  • Admin fee: $20.00
Moving
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires insurance
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
Premium Services (may include additional cost)
  • Wash station available
  • Air pump
  • Detailing
Property Coverage
  • Insurance required
  • Insurance available
  • Homeowners/Renters insurance accepted
Discounts
  • 10% Military discount (applies to active-duty only)
Billing
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $20.00

Security Deposit: Security deposit required

About this facility

Customer reviews

5

1 - 5 out of 5 reviews

August 17th, 2021

Horrible customer service.

Horrible customer service/management. Managers don't return phone calls. They have our company credit card on file to pay our account and yet they send out late notices with delinquent fees that aren't valid. You cant speak to anyone to resolve the issues. Don't put your stuff here, unless you want to be overcharged and super frustrated.

RecommendedNo

Price1/5 (unfair price)

Service1/5 (very unhelpful)

Cleanliness3/5 (average)

- Deb Masterson / Applied Technical Systems

July 21st, 2020

Clean, very secure and good value.

The storage facility is very well secured and patrolled. Extremely clean and a few months at 1/2 off was a good value.

RecommendedYes

Price4/5 (good value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Sean

January 28th, 2020

Great staff

The staff at Diamond mini storage are very accommodating and nice.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Alaya

December 5th, 2019

Great customer service!

The lady that checked us in was so friendly! Great energy!

RecommendedYes

Price4/5 (good value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Cristal

October 16th, 2019

Good experience once I found where to go

Because this company also has off-site airport parking, it was not clear for me where to go at first. The office is located at the entrance for the airport parking, but there are no parking spaces, so everyone has to park on the street. I parked on the street, went into the office and it was rather smooth sailing from there. The self-storage units are at a different location down the road, so the employee who checked me in had to drive there and I followed. She made sure I found the unit and we were good to go.

RecommendedYes

Price4/5 (good value)

Service3/5 (helpful)

Cleanliness4/5 (clean)

- NW

REVIEWS SUMMARY

5 star
3
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80% of respondents would recommend this facility to a friend.
Pros

Good Value(4)

Good Service(3)

Clean(4)

Cons

Expensive(1)

Poor Service(1)