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SmartStop Self Storage - Oakland

Features & amenities

Access
  • Electronic gate access
  • Handcarts available
Administration
  • Admin fee: $25.00
  • Accepts mail/packages for tenants
  • On site office at facility
Moving
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
Property Coverage
  • Protection plan required
  • Protection plan available
  • Homeowners/Renters insurance accepted
Discounts
  • 10% Military discount (applies to active-duty only)
  • 0% Senior discount
  • 0% Student discount
Billing
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $25.00

Security Deposit: Security deposit required

About this facility

Customer reviews

17

1 - 5 out of 17 reviews

September 25th, 2020

Casey provides Best customer service

I have had the best experience at smart stop they are always friendly, fast, helpful, and all around amazing. If casey didnt work there i dont know if i would continue to store there. She is the main reason i stay. I have already recommended a few people go there and three have and all are glad they did.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Katrina M Silva

May 24th, 2020

They were very nice and we got the unit next day.

The place was clean and the cheapest in the area with great service.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Sara

May 23rd, 2020

Look no further

My experience was hassle free. Got a unit in a great location and paid a lot less than competitors in the area. I came to the facility 3 times in the last 2 days. Casey explained the rules throughly and made my experience painless. Moving is a pain and short term storage was the best solution for me during this uncertain time. I wouldn’t hesitate to recommend to friends and family.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Grace

May 17th, 2020

Convinient

Conveniently located right off the highway and Alameda, all units have drive-up access. Good deal, very friendly store manager, Kasey. Downside: in very industrial area, area around it pretty deserted so could feel unsafe (I was there on sunny weekday afternoon and it was fine).

RecommendedYes

Price4/5 (good value)

Service5/5 (outstanding)

Cleanliness4/5 (clean)

- Maggie

May 16th, 2020

The best in east bay

Hello I been looking for a storage for a while until I find this one online,I have the best deal and a Free first month! And the costumer service is the best

RecommendedYes

Price5/5 (excellent value)

Service4/5 (very helpful)

Cleanliness3/5 (average)

- German

REVIEWS SUMMARY

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100% of respondents would recommend this facility to a friend.
Pros

Good Value(16)

Good Service(16)

Clean(14)

Cons

Poor Service(1)

Dirty(1)