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Placentia Self Storage

585 Porter Way

Placentia, CA 92870
(512) 361-1686

Features & amenities

Access
  • Electronic gate access
  • Elevator available
  • Handcarts available
Administration
  • Admin fee: $20.00
  • Accepts mail/packages for tenants
  • On site office at facility
Moving
  • Free use of truck (tenant must refuel, 50 mile limit)
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Vehicle requires title
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
  • Manager lives on-site
Property Coverage
  • Insurance required
  • Insurance available
  • Homeowners/Renters insurance accepted
Discounts
  • 10% Military discount (applies to active-duty only)
  • 10% Senior discount
Billing
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard
Other
  • Paperwork can be done remotely
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $20.00

Security Deposit: Security deposit required

About this facility

Access 7 Days a Week Courteous On-Site Managers Deliveries Accepted Carts Available Drive-Up Units Available Electronic Gate Access Ground Level Units Major Credit Cards Accepted Military & Student Discounts Month to Month Rentals We Sell Locks Wide Driveways Discounts apply to rental fees only. $2,500.00 Secure Lease Protection Plan additional $11.00 monthly "not included in unit price". Additional coverage available $22.00 for $5,000.00 and $35.00 for $10,000.00

Customer reviews

40

36 - 40 out of 40 reviews

January 22nd, 2014

Manager was out when we first arrived to check it out. Had to wait approx 30 min. for his return. He was very courteous and showed us the unit we reserved on SquareFoot. We asked to see another unit of comparable size and when we expressed an interest in that unit he agreed to change our reservation to that unit for the same monthly rate as the original reservation. We left with a confirmation for that unit and a 30 day guarantee. When I returned the following week a substituent manager was there (from Yorba Linda sister facility) He too was very courteous, found my reservation on the computer and did the processing paper work. Only hiccup was the agreed to rate had not been entered into the computer data base and when I showed him my printed copy of the reservation with a lower price he had to cancel the just finished paperwork and go through the process again. We had some difficulty with the gate key code as he thought it was the 7 digits of my phone number (perhaps that is what it is at the YL facility) then he went back to the office to check and returned to let me know it was only the last four digits in combination with # and *. I asked him to accompany me to make sure I knew all the steps to operate the freight lift - no people allowed on the lift. After going through the process with me he left and went back to the office. Unfortunately, I had to hike back to the office to have him return and remove the facility lock from the door of the rented unit. Once he returned it took him several minutes of trial and error to find the correct key to remove the lock. After that, all went smoothly. Only concern relative to security is whether multiple vehicles can pass through the gate once it is opened but I assume camera's capture license plates - I didn't think to ask at the time. Only other concern was I noticed some termite damage to the bottom stair leading up to the second floor. The damage had been painted over and it was safe, it just did not leave a favorable impression as the entire interior and roof support structure are also wood and susceptible to termites and fire. Exterior walls are cinder block so no potential problem there.

RecommendedYes

Price5/5 (excellent value)

Service4/5 (very helpful)

Cleanliness4/5 (clean)

- Jim

January 14th, 2014

Sorry for the loss of your doggie.

RecommendedYes

Price2/5 (a little steep)

Service3/5 (helpful)

Cleanliness4/5 (clean)

- Melissa & Debbi

August 22nd, 2013

It was a storage unit facility. The freight elevator door was a bit cramped for the size of the platform, but otherwise everything was what I expected.

RecommendedYes

Price4/5 (good value)

Service3/5 (helpful)

Cleanliness3/5 (average)

- Brett

September 26th, 2012

Great people. Feels safer than most. Nice surroundings.

The management is nice and seem trustworthy and stable. This gives the entire facility a safer feeling. Competitive pricing and not crowded so that I can access my stuff. This is my substitute garage, so I don't need it to be pristine or climate controlled, as my things are in containers. A perfect choice in nice surroundings with good hours and great staff.

RecommendedYes

Price3/5 (fair price)

Service3/5 (helpful)

Cleanliness3/5 (average)

- afemale

June 7th, 2011

a little old. Mary, the manager is super nice

Bargain prices, special $49 unit not available so they upgraded me 8 additional sq ft at same price. No elevators- they have old gated lifts- so you must walk up stairs with each load. Generally pretty clean, a few extra cobwebs by lifts. For the price and location I would certainly recommend.

- carl

REVIEWS SUMMARY

5 star
23
4 star
11
3 star
5
2 star
1
1 star
0
95% of respondents would recommend this facility to a friend.
Pros

Good Value(32)

Good Service(36)

Clean(35)

Cons

Expensive(1)