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SmartStop Self Storage - Riverside - 7211 Arlington Ave

Features & amenities

Access
  • Electronic gate access
  • Handcarts available
Administration
  • Admin fee: $29.00
  • On site office at facility
Moving
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Vehicle requires title
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
  • Manager lives on-site
Property Coverage
  • Protection plan required
  • Protection plan available
  • Homeowners/Renters insurance accepted
Billing
  • Rent due on 1st of each month
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
Other
  • Paperwork can be done remotely
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $29.00

Security Deposit: Security deposit required

About this facility

Customer reviews

5

1 - 5 out of 5 reviews

July 31st, 2022

Storage Place Of Worth

Excellent rate, secured $ super friendly staffs

RecommendedYes

Price3/5 (fair price)

Service3/5 (helpful)

Cleanliness3/5 (average)

- April Bernal

August 26th, 2019

Reasonable priced outside storage

The overall customer service wasn't great but the storage was there when I needed it. In due time all errors over time were fixed by management.

RecommendedYes

Price3/5 (fair price)

Service1/5 (very unhelpful)

Cleanliness3/5 (average)

- Shateria

July 8th, 2019

Late and No Callback

I waited an half hour for office to open. I received a telephone call a week prior, text and email to confirm the date and hours of operation. I was there at 9am Saturday morning and no one was in the office I called the number they have posted on there front door. I even called customer service and no one was available to help me during this time. I left a voicemail for the manager on-site and I still have not received a call back.

RecommendedNo

Price4/5 (good value)

Service1/5 (very unhelpful)

Cleanliness1/5 (very dirty)

- Shateria

March 24th, 2019

Friendly and helpful staff.

Fast and positive experience with employees.

RecommendedYes

Price4/5 (good value)

Service5/5 (outstanding)

Cleanliness4/5 (clean)

- Marvin

December 3rd, 2018

Quick and Easy move in

I had a very quick and easy move in every went great.

RecommendedYes

Price3/5 (fair price)

Service5/5 (outstanding)

Cleanliness4/5 (clean)

- Maria Saucedo

REVIEWS SUMMARY

5 star
2
4 star
1
3 star
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1 star
0
80% of respondents would recommend this facility to a friend.
Pros

Good Value(2)

Good Service(2)

Clean(2)

Cons

Poor Service(2)

Dirty(1)