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Waterloo Self Storage

Features & amenities

Access
  • Electronic gate access
  • Handcarts available
Administration
  • Admin fee: $25.00
  • SPANISH speaking managers
  • On site office at facility
Moving
  • Truck rental available
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Vehicle requires title
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
  • Manager lives on-site
Property Coverage
  • Insurance required
  • Insurance available
  • Homeowners/Renters insurance accepted
Billing
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $25.00

Security Deposit: Security deposit required

About this facility

Customer reviews

7

1 - 5 out of 7 reviews

October 13th, 2022

Nice place

Lady inside was very helpful and nice.

RecommendedYes

Price2/5 (a little steep)

Service3/5 (helpful)

Cleanliness3/5 (average)

- Gary ryan

August 22nd, 2022

I'm lacking in trust.

I have been at the storage for a month I went to pay my bill 2 days early and as far as I knew it was $110 a month. Well they tell me it's $116 so I paid the $110 that I had and said I would be back with the $10 before my due date which gave me 2 days. And I did. So I was not late but the next time I go to my unit I can't get in no gate access. So told the guy who was very nice and he let me in the gate I go to my unit and it's locked too. I wasn't even late my GOD are they quick with it or what. And that leads me to think they are like predators waiting for you to screw up so they can start the process asap. Yea just pay on time and no problem. This is true. But because of this incident I just don't feel I can trust them with all my belongs. So I plan on getting a unit else where before the month is up. And moving all my things.yeah!!!! Not!!! I don't know about you but when I'm putting all my worldly belongings in the hands of a storage place. I want to feel secure about where I'm leaving it. And this place I didn't feel it.

RecommendedNo

Price3/5 (fair price)

Service3/5 (helpful)

Cleanliness3/5 (average)

- Kerry Reed

May 8th, 2021

Mona was awesome

It was a very easy process. Mona went out of her way to accommodate me. I am glad I found this place

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Marilyn Slasor

November 28th, 2020

Many sizes and they run a tight ship!

They're very knowledgeable and helpful with accomodations. When I needed a bigger storage unit they were patient with me and helped me find a unit close to mine to make the move easier.

RecommendedYes

Price4/5 (good value)

Service4/5 (very helpful)

Cleanliness4/5 (clean)

- DESIREE T FLORES

February 6th, 2019

this facility is clean and easily accessable

I have been with this facility for several years and have no problems. I find the people to be friendly, courteaus,and helpful. I would recommend it to family and friends.

RecommendedYes

Price3/5 (fair price)

Service3/5 (helpful)

Cleanliness4/5 (clean)

- F. Beau Esguerra Sr.

REVIEWS SUMMARY

5 star
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86% of respondents would recommend this facility to a friend.
Pros

Good Value(4)

Good Service(4)

Clean(5)

Cons

Expensive(1)