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I-5 Self Storage

Features & amenities

Access
  • Electronic gate access
  • Loading dock (truck access size-24ft)
  • Elevator available
  • Handcarts available
Administration
  • Admin fee: $22.00
  • On site office at facility
Moving
  • Truck rental available
  • Free use of truck (tenant must refuel, 50 mile limit)
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
Property Coverage
  • Insurance required
  • Insurance available
  • Homeowners/Renters insurance accepted
Discounts
  • 5% Military discount (applies to active-duty, reserves, veterans only)
Billing
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
Other
  • Paperwork can be done remotely
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $22.00

Security Deposit: Security deposit required

About this facility

Quality, Security and Convenience. Our brand new, secure, state-of-the-art facility was designed with your convenience in mind. Whether you are a homeowner, business owner, auto enthusiast, or sports organization, sometimes we could all use some extra space. I-5 Self Storage can provide a solution, whatever the requirement. So when you need to relocate, redecorate, store the RV, park a fleet, downsize, or find an off-site inventory unit, remember I-5 Self Storage – we’ve got you covered. ATTENTION CUSTOMERS: Commercial vehicles can NOT be stored at our facility. Please note: you'll need a cylinder lock for your unit, not a disc lock or padlock. You can purchase one from us for $13 or bring your own if it is a cylinder type. Thanks!

Customer reviews

316

151 - 155 out of 312 reviews

September 28th, 2015

Nice plaxe

Very clean and new. Well designed layout and great customer service.

RecommendedYes

Price4/5 (good value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Sean

September 27th, 2015

Cleanest facility

Move in was easy. Very clean and seems exceptionally secure. Didn't give 5 stars because of the hours I can enter and the fact that if I try to leave after 7pm sharp, I would be charged $50 to be let out. But other than that, it seems like a good self-storage.

RecommendedYes

Price4/5 (good value)

Service4/5 (very helpful)

Cleanliness5/5 (squeaky clean)

- Blake

September 23rd, 2015

Eric is wonderful. Very professional and thorough.

The most pleasant surprise. I really appreciate your kindness.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Tammy

September 16th, 2015

Better than anything you would have thought!!!!

Think you had a lot of storage units? You have probably not had one like this before. The place is immaculately clean. The staff and manager especially are so nice. They provide a truck, flat beds, locks....but you feel like they are your friend on moving day and every day after. They also store RVs, cars and boats so their mentality is so different. Usually the person at storage is not professional as in this is his/her career. But I5 takes their business and you seriously. Add to that, a beautiful lobby, comfortable couches to take a break, free wifi to check some email and a cold soda or water. That's hospitality. I have been there over a year and I absolutely love it. Thank you I5 team Tustin.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Kay Nikookary

September 9th, 2015

Friendly clean and awesome price

When I entered the lobby I didn't know it was a lobby to a storage facility or a five star hotel dumplings were very helpful and very kind I would recommend this facility to all my friends its very clean awesome

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Daniel Ortiz

REVIEWS SUMMARY

5 star
209
4 star
82
3 star
16
2 star
3
1 star
2
98% of respondents would recommend this facility to a friend.
Pros

Good Value(268)

Good Service(288)

Clean(307)

Cons

Expensive(7)

Poor Service(7)

Dirty(1)