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I-5 Self Storage

Features & amenities

Access
  • Electronic gate access
  • Loading dock (truck access size-24ft)
  • Elevator available
  • Handcarts available
Administration
  • Admin fee: $22.00
  • On site office at facility
Moving
  • Truck rental available
  • Free use of truck (tenant must refuel, 50 mile limit)
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
Property Coverage
  • Insurance required
  • Insurance available
  • Homeowners/Renters insurance accepted
Discounts
  • 5% Military discount (applies to active-duty, reserves, veterans only)
Billing
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
Other
  • Paperwork can be done remotely
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $22.00

Security Deposit: Security deposit required

About this facility

Quality, Security and Convenience. Our brand new, secure, state-of-the-art facility was designed with your convenience in mind. Whether you are a homeowner, business owner, auto enthusiast, or sports organization, sometimes we could all use some extra space. I-5 Self Storage can provide a solution, whatever the requirement. So when you need to relocate, redecorate, store the RV, park a fleet, downsize, or find an off-site inventory unit, remember I-5 Self Storage – we’ve got you covered. ATTENTION CUSTOMERS: Commercial vehicles can NOT be stored at our facility. Please note: you'll need a cylinder lock for your unit, not a disc lock or padlock. You can purchase one from us for $13 or bring your own if it is a cylinder type. Thanks!

Customer reviews

316

176 - 180 out of 312 reviews

August 6th, 2015

Prompt, efficient service. Easy to use.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Beverly

August 5th, 2015

Erik was extremely professional and informative during the initial process.

Both Erik and Tina were extremely helpful and ensured I registered for the right unit based on my needs. Without asking i was presented several options as well as discounts making my selection even easier. I would recommend I5 Storage to anyone living near the Tustin area. thanks.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness4/5 (clean)

- Dennis D.

August 2nd, 2015

quick

moving in was quick and easy. there was a lock to purchase for the storage unit.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Dan

July 30th, 2015

Price different than quoted - add on required day of move.

I am taking off one star due to what I would call a training deficiency - when I went to check out the unit, I confirmed pricing and all of the particulars. This establishment uses a different lock than other storage units I have rented - it is a round key and slide-in cylinder. When shown the unit, I walked past literally 30 closed doors - all with locks installed. When I scheduled my use of their free truck (no A/C!) I asked about the lock and was told they supplied it. Fast forward three days later when I went in to sign docs, I was told it would be $13 to buy a lock. Needless to say, at that point I couldn't shop for one to fit as I didn't know I had to supply the lock. This isn't about being cheap - it is about having all the information. There the service broke down. Otherwise everyone was professional, the place is nice and clean and I am comfortable placing my extra stuff there. Grade B

RecommendedYes

Price4/5 (good value)

Service4/5 (very helpful)

Cleanliness5/5 (squeaky clean)

- OC Storage Guru

July 28th, 2015

a nice place to store things

clean and friendly. that staff was accommodating and the storage unit was clean and looked jest as described prior to my arrival. However, they will charge you extra for a lock if you don't bring your own, this extra charge is not included in the advertised price. so bring your own storage lock to save some $$!

RecommendedYes

Price5/5 (excellent value)

Service4/5 (very helpful)

Cleanliness5/5 (squeaky clean)

- Margaret

REVIEWS SUMMARY

5 star
209
4 star
82
3 star
16
2 star
3
1 star
2
98% of respondents would recommend this facility to a friend.
Pros

Good Value(268)

Good Service(288)

Clean(307)

Cons

Expensive(7)

Poor Service(7)

Dirty(1)