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I-5 Self Storage

Features & amenities

Access
  • Electronic gate access
  • Loading dock (truck access size-24ft)
  • Elevator available
  • Handcarts available
Administration
  • Admin fee: $22.00
  • On site office at facility
Moving
  • Truck rental available
  • Free use of truck (tenant must refuel, 50 mile limit)
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
Property Coverage
  • Insurance required
  • Insurance available
  • Homeowners/Renters insurance accepted
Discounts
  • 5% Military discount (applies to active-duty, reserves, veterans only)
Billing
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
Other
  • Paperwork can be done remotely
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $22.00

Security Deposit: Security deposit required

About this facility

Quality, Security and Convenience. Our brand new, secure, state-of-the-art facility was designed with your convenience in mind. Whether you are a homeowner, business owner, auto enthusiast, or sports organization, sometimes we could all use some extra space. I-5 Self Storage can provide a solution, whatever the requirement. So when you need to relocate, redecorate, store the RV, park a fleet, downsize, or find an off-site inventory unit, remember I-5 Self Storage – we’ve got you covered. ATTENTION CUSTOMERS: Commercial vehicles can NOT be stored at our facility. Please note: you'll need a cylinder lock for your unit, not a disc lock or padlock. You can purchase one from us for $13 or bring your own if it is a cylinder type. Thanks!

Customer reviews

316

196 - 200 out of 312 reviews

June 16th, 2015

Clean Facility, very secure & helpful staff.

This facility was easy to find, the staff was helpful, and they were upfront about their prices. The storage units are located in a secure area and I felt confident leaving my treasured items locked up and in their care. The only reason I don't give them 5 stars is due to their hours. We arrived to check into our storage unit at 6pm. They close at 6:30, but stop working at 6pm to process closing the building and ensuring everyone is out of their storage units. I'm bummed this wasn't communicated more clearly on the website.

RecommendedYes

Price3/5 (fair price)

Service4/5 (very helpful)

Cleanliness5/5 (squeaky clean)

- Griffin

June 15th, 2015

Great experience

This is my first time using a storage facility so I don't have anything to compare it to other than stories from other people's experience elsewhere. That being said, thus far I'm very satisfied with I-5 Self Storage in Tustin. Customer service is top notch, facility is clean and well-lit, and there are security cameras everywhere. I don't anticipate any issues.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Denyce

June 11th, 2015

We are very happy with the whole experience.

RecommendedYes

Price3/5 (fair price)

Service5/5 (outstanding)

Cleanliness4/5 (clean)

- Patiricia

June 9th, 2015

RecommendedYes

Price4/5 (good value)

Service4/5 (very helpful)

Cleanliness4/5 (clean)

- Ted

June 5th, 2015

I rented a small unit here in Tustin instead of Irvine because of the cheaper price, also expecting to get less of a secure, clean, and friendly environment. I did not receive any less - in fact I received more. This facility is very secure (many passcodes, many gates, locked elevators, etc.) and I feel that my belongings will be safe here even when I am not in Tustin. Customer service was very friendly but they were extremely busy and had a lot of people to deal with at once - the desk employee handled it very professionally and kindly. Overall very impressed with this facility.

RecommendedYes

Price4/5 (good value)

Service3/5 (helpful)

Cleanliness4/5 (clean)

- Lindsay

REVIEWS SUMMARY

5 star
209
4 star
82
3 star
16
2 star
3
1 star
2
98% of respondents would recommend this facility to a friend.
Pros

Good Value(268)

Good Service(288)

Clean(307)

Cons

Expensive(7)

Poor Service(7)

Dirty(1)