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I-5 Self Storage

2631 Michelle Dr

Tustin, CA 92780(512) 361-1686

Features & amenities

Access
  • Electronic gate access
  • Loading dock (truck access size-24ft)
  • Elevator available
  • Handcarts available
Administration
  • Admin fee: $22.00
  • On site office at facility
Moving
  • Truck rental available
  • Free use of truck (tenant must refuel, 50 mile limit)
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
Property Coverage
  • Insurance required
  • Insurance available
  • Homeowners/Renters insurance accepted
Discounts
  • 5% Military discount (applies to active-duty, reserves, veterans only)
Billing
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
Other
  • Paperwork can be done remotely
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $22.00

Security Deposit: Security deposit required

About this facility

Quality, Security and Convenience. Our brand new, secure, state-of-the-art facility was designed with your convenience in mind. Whether you are a homeowner, business owner, auto enthusiast, or sports organization, sometimes we could all use some extra space. I-5 Self Storage can provide a solution, whatever the requirement. So when you need to relocate, redecorate, store the RV, park a fleet, downsize, or find an off-site inventory unit, remember I-5 Self Storage – we’ve got you covered. ATTENTION CUSTOMERS: Commercial vehicles can NOT be stored at our facility. Please note: you'll need a cylinder lock for your unit, not a disc lock or padlock. You can purchase one from us for $13 or bring your own if it is a cylinder type. Thanks!

Customer reviews

316

21 - 25 out of 312 reviews

June 17th, 2019

Reservation was pointless, but the overall facility is still nice.

I made a reservation over a week in advance for the unit I wanted, and was locked in at a lower price before their prices went up. They followed up by phone call multiple times before my reservation, and I kept confirming I would be there at the scheduled date for setting it up. However, when I arrived to claim my reservation, they said they found my reservation but their computer wasn't holding reservations (not sure what that means) so they had accidentally already given my unit away to someone else earlier that day, and none were left in the size I reserved. So I ended up having to get a slightly smaller unit for the same price I was supposed to pay for the one I reserved. That part was frustrating and why I can't give 5 stars, but the overall facility is clean, well lit, and very nice.

RecommendedYes

Price3/5 (fair price)

Service4/5 (very helpful)

Cleanliness5/5 (squeaky clean)

- Chelcea

June 10th, 2019

Outstanding Service and Facility

I picked this place because of the great price. When I toured the facility, someone took the time to explain everything to me and show me around. The amenities they have are also very helpful, like carts to transfer your belongs to your unit, clean bathrooms, names for the hallways, smart lighting, and safe storage. Everything was really clean, and I was impressed with how helpful and kind the staff is. I highly recommend this place!

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Alissa

June 2nd, 2019

All my storage needs.

Everything I need. Storage for a good price

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Katheren

June 2nd, 2019

Very nice

It is a really nice clean place

RecommendedYes

Price4/5 (good value)

Service4/5 (very helpful)

Cleanliness5/5 (squeaky clean)

- Austin

May 30th, 2019

Clean, safe and convenient!

The only downside is that it's only open until 7 pm, but the convenience and cleanliness of this storage unit is great! You have to type your security code to get through the gate, into your storage building, and up the elevator, so I have very little worry about my storage being violated. I would recommend to a friend!

RecommendedYes

Price5/5 (excellent value)

Service4/5 (very helpful)

Cleanliness5/5 (squeaky clean)

- Sarah

REVIEWS SUMMARY

5 star
209
4 star
82
3 star
16
2 star
3
1 star
2
98% of respondents would recommend this facility to a friend.
Pros

Good Value(268)

Good Service(288)

Clean(307)

Cons

Expensive(7)

Poor Service(7)

Dirty(1)