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Life Storage - Delray Beach - 551 South Congress Avenue

551 S Congress Ave

Delray Beach, FL 33445
(512) 361-1686
storage units

5' x 10' unit

  • Ceiling: 8ft
  • Roll Up Door
  • Drive Up Access
  • Outdoor Access
  • 1st Floor

Only 3 units left

$127.00

$148.00

per month

reserve

10' x 10' unit

  • Ceiling: 8ft
  • Roll Up Door
  • Drive Up Access
  • Outdoor Access
  • 1st Floor

Only 3 units left

$207.00

$240.00

per month

reserve
DEAL

One Month Free!

5' x 22' unit

  • Ceiling: 8ft
  • Roll Up Door
  • Drive Up Access
  • Outdoor Access
  • 1st Floor

$182.00

$211.00

per month

reserve

Features & amenities

Access
  • Electronic gate access
Administration
  • Admin fee: $29.00
  • Accepts mail/packages for tenants
Moving
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Vehicle requires title
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
Property Coverage
  • Insurance required
  • Insurance available
  • Homeowners/Renters insurance accepted
Billing
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
office hours
Sun12:00 pm - 4:00 pm
Mon9:30 am - 6:00 pm
Tue9:30 am - 6:00 pm
Wed9:30 am - 1:00 pm
Thu9:30 am - 6:00 pm
Fri9:30 am - 6:00 pm
Sat8:30 am - 5:00 pm
access hours
Sun6:00 am - 9:00 pm
Mon6:00 am - 9:00 pm
Tue6:00 am - 9:00 pm
Wed6:00 am - 9:00 pm
Thu6:00 am - 9:00 pm
Fri6:00 am - 9:00 pm
Sat6:00 am - 9:00 pm

Facility's fees & requirements

Facility Administration Fee: $29.00

Security Deposit: Security deposit required

About this facility

Life Storage offers a wide selection of storage units with a choice of both traditional and premium storage environments.

Customer reviews

13

6 - 10 out of 12 reviews

August 10th, 2017

Check for hidden charges

Enrolled on line and found out insurance was required through them. Also a lock that I had from a previous storage facility wasn't good enough and had to buy one from them.

RecommendedNo

Price4/5 (good value)

Service2/5 (somewhat unhelpful)

Cleanliness3/5 (average)

- Christopher

August 7th, 2017

Mediocre place. Not very happy with them.

Employees are unprofessional. When I got there the gentlemen wouldn't answer the phone and complained about the fact that people kept calling instead of leaving a message. They make you buy your own lock for your unit which is rediculous. I reserved a storage unit online which is supposed to come with a free truck rental. Little did I know this free truck rental still cost money as you have to pay mandatory insurance and cw fees, so it's not free at all. I had my stuff in storage for three days because I moved into a house where my landlord was leasing out an illegal room so I moved out within three days of moving in. I only had my stuff in a unit for three days until I found another room to lease. They claimed that they couldn't prorate my already paid fees and had to go up the chain of command. All employees referred to themselves as managers but couldn't handle all the situations in front of them. The day I had to get my stuff out of the storage unit to move into my new room I filled out a survey online to get another "free" truck rental. Well when I called the day ahead to reserve the truck the employee on the phone said I had a free truck rental. The next day he gives me the keys after I pay once again the insurance and cw fees. As I am cleaning out my storage unit he calls my cell phone letting me know he screwed up and I diddnt have another "free" truck rental. He than claims I must pay 89 cents for every mile driven. I could have went elsewhere and rented a truck if I knew that time to begin with. Even though it was entirely his fault he said he couldn't do anything for me. Go elsewhere. Now I'm gonna have to keep calling time speak with someone higher up to see if they can give me my money back for the unir.

RecommendedNo

Price2/5 (a little steep)

Service1/5 (very unhelpful)

Cleanliness3/5 (average)

- dustin

October 17th, 2016

Great customer service

It was an easy process and clean storage unit.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Michele

January 26th, 2016

Excellent

Matthew went over and beyond to help me. He is a great asset to your company

RecommendedYes

Price3/5 (fair price)

Service3/5 (helpful)

Cleanliness3/5 (average)

- Arlene Stein

May 2nd, 2015

It was notexpected to pay insurance I thought I can use my own insurance

RecommendedYes

Price3/5 (fair price)

Service3/5 (helpful)

Cleanliness3/5 (average)

- Mia

REVIEWS SUMMARY

5 star
5
4 star
2
3 star
2
2 star
2
1 star
1
54% of respondents would recommend this facility to a friend.
Pros

Good Value(6)

Good Service(5)

Clean(5)

Cons

Expensive(3)

Dirty(3)

Poor Service(4)