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SmartStop Self Storage - Royal Palm Beach

10719 Southern Boulevard

Royal Palm Beach, FL 33411
(512) 361-1686

Features & amenities

Access
  • Electronic gate access
  • Elevator available
  • Handcarts available
Administration
  • Admin fee: $25.00
  • On site office at facility
Moving
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
  • Manager lives on-site
Property Coverage
  • Protection plan required
  • Protection plan available
  • Homeowners/Renters insurance accepted
Discounts
  • 0% Military discount (applies to active-duty only)
  • 0% Senior discount
  • 0% Student discount
Billing
  • Rent due on 1st of each month
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $25.00

Security Deposit: Security deposit required

About this facility

Customer reviews

5

1 - 5 out of 5 reviews

November 22nd, 2021

Very Helpful Staff

Jose was extremely helpfull. We were running late and he made accommodations for us. Thanks very much!

RecommendedYes

Price4/5 (good value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Terry Delmonaco

January 13th, 2021

Great place

Very clean and friendly people

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Kyle

April 20th, 2020

Great

Even during Covid19. Customer service and ease of paperwork was seamless!

RecommendedYes

Price4/5 (good value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Joanna

October 1st, 2019

Great location...easy access to turnpike

Great customer service! Raven was an outstanding ambassador for Smart Storage...

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- JD

August 5th, 2019

Great Facility, Customer Service Needs Improvement

Great Deal! Customer Service agent seemed very frazzled and short/tempered. She insisted that I pay $24 for a cylinder lock. When I told her that was a rip off, she quickly told me I couldn’t secure the unit without one. So, I went elsewhere to purchase a cylinder lock. It was ONLY A WHOPPING $10!!! When I arrived back, I secured the unit and was told to meet her at my unit. After waiting over 15 minutes, I called the office ONLY TO FIND OUT SHE FORGOT I WAS WAITING! She quickly arrived after the phone call and removed the facility’s cylinder lock. She made little conversation and barely offered an apology. If it wasn’t for the good deal that was offered and the clean facility, I would’ve chosen another storage facility.

RecommendedYes

Price5/5 (excellent value)

Service2/5 (somewhat unhelpful)

Cleanliness5/5 (squeaky clean)

- Donnareakica

REVIEWS SUMMARY

5 star
4
4 star
1
3 star
0
2 star
0
1 star
0
100% of respondents would recommend this facility to a friend.
Pros

Good Value(5)

Good Service(4)

Clean(5)

Cons

Poor Service(1)