









CubeSmart Self Storage - Des Plaines
1950 S. Mt Prospect Road
Des Plaines, IL 60018(512) 361-1686Features & amenities
Access
- Electronic gate access
- Handcarts available
Administration
- Admin fee: $24.00
Moving
- Free use of truck (tenant must refuel, 50 mile limit)
- Moving supplies for sale
Vehicle Storage Requirements
- Requires registration
- Requires insurance
- Vehicle requires title
- Must be drivable
Security Features
- Video cameras on site
- Fenced & Lighted
Property Coverage
- Insurance required
- Insurance available
- Homeowners/Renters insurance accepted
Discounts
- 5% Military discount (applies to active-duty only)
Billing
- Email billing available
- Rent due on same day each month per lease start
- Auto-pay available
- Cash accepted
- Checks accepted
- Credit cards accepted: Visa, Mastercard, AMEX, Discover
office hours
Sun | 11:00 am - 3:00 pm |
---|---|
Mon | 9:30 am - 6:00 pm |
Tue | 9:30 am - 6:00 pm |
Wed | 9:30 am - 6:00 pm |
Thu | 9:30 am - 6:00 pm |
Fri | 9:30 am - 6:00 pm |
Sat | 8:30 am - 5:00 pm |
access hours
Sun | 6:00 am - 10:00 pm |
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Mon | 6:00 am - 10:00 pm |
Tue | 6:00 am - 10:00 pm |
Wed | 6:00 am - 10:00 pm |
Thu | 6:00 am - 10:00 pm |
Fri | 6:00 am - 10:00 pm |
Sat | 6:00 am - 10:00 pm |
Facility's fees & requirements
Facility Administration Fee: $24.00
Security Deposit: Security deposit required
About this facility
CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry!
Customer reviews
1 - 5 out of 26 reviews
Good Value
Pretty straight-forward-- the inside of my cube was a little dirty and the metal on the walls were falling apart, so I knocked down 2 stars for that. Other than that, everything else was pretty good and I would recommend this facility. Just one note--I went to the Elk Grove location to use a truck and it was one of the worst customer service experiences I have ever had. Front desk person was (she said she was new, but there's still a base-level of competency a worker should have) unprofessional, unhelpful, and straight up incompetent at her job. I would never visit this location again.
RecommendedYes
Price5/5 (excellent value)
Service4/5 (very helpful)
Cleanliness3/5 (average)
- Jennifer
Great Deal and Location!
This was a very easy move, great communication back and forth. Clear instructions and quick move in process.
RecommendedYes
Price4/5 (good value)
Service5/5 (outstanding)
Cleanliness5/5 (squeaky clean)
- Sylvia
Great Customer Service
Great communication. Everything stated clearly, and easy move in process.
RecommendedYes
Price5/5 (excellent value)
Service5/5 (outstanding)
Cleanliness5/5 (squeaky clean)
- Sylvia
Great service
Quick and fast signup, hassle free.
RecommendedYes
Price5/5 (excellent value)
Service5/5 (outstanding)
Cleanliness5/5 (squeaky clean)
- Huan
The best place for storage!
We needed a place for storage at the last minute! We look online e and your storage place look so promising.
RecommendedYes
Price5/5 (excellent value)
Service5/5 (outstanding)
Cleanliness5/5 (squeaky clean)
- Elsy Rivera
REVIEWS SUMMARY
Good Value(17)
Good Service(19)
Clean(21)
Poor Service(2)
Expensive(1)