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Storage of America - West Washington

storage units
DEAL

First month FREE! Lowest Price Guaranteed!

5' x 5' unit

  • Drive Up Access
  • Outdoor Access
  • 1st Floor

$54.00

per month

reserve

Features & amenities

Access
  • Electronic gate access
  • 24-hour kiosk service
Administration
  • Admin fee: $20.00
  • Spanish - English speaking managers
Moving
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Vehicle requires title
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
Property Coverage
  • Insurance required
  • Protection plan required
  • Protection plan available
  • Homeowners/Renters insurance accepted
Discounts
  • 10% Military discount (applies to active-duty, reserves, veterans only)
  • 10% Senior discount
  • 10% Student discount
Billing
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
Other
  • Paperwork can be done remotely
office hours
Sunclosed
MonBy Appointment Only
TueBy Appointment Only
WedBy Appointment Only
ThuBy Appointment Only
FriBy Appointment Only
SatBy Appointment Only
access hours
Sun6:00 am - 9:00 pm
Mon6:00 am - 9:00 pm
Tue6:00 am - 9:00 pm
Wed6:00 am - 9:00 pm
Thu6:00 am - 9:00 pm
Fri6:00 am - 9:00 pm
Sat6:00 am - 9:00 pm

Facility's fees & requirements

Facility Administration Fee: $20.00

Security Deposit: Security deposit required

About this facility

First month FREE! Storage of America - Your Place for Stress Free Storage! We feature easy access drive up storage units, our facility is located on the West side of Indy, just east of Raceway Road. Check out our great First Month Free Move-in Special and Discounts for Military, Law Enforcement, Fire Fighters, Seniors, Teachers and Students. Rent a unit or Make a Payment at our 24/7 Kiosk Station! A Live Agent is ready to assist you with all of your storage needs! We have full-time professional storage managers at our sister location on East Washington Street six days a week that can assist you on-site with an advanced appointment. Payment options: Website (online), Call Center (phone), at the 24-hour Kiosk and at our Rental Office during business hours. We offer Extended Hour Access: 6:00 am-9:00 pm. Our state-of-the-art camera security system records 24 hours a day. Proof of insurance is required or participation in our Tenant Protection Plan. Go online and Rent today!

Customer reviews

25

1 - 5 out of 25 reviews

May 2nd, 2022

Best price

Rental was easy and price is good. Getting a live person is impossible. I was told to send my ID over text and I would receive an email with the access code, unit number, etc. No email After 2 hours I called and left message. No response. I used the kiosk to complete my rental agreement but is was slow. I was told I could buy a lock at the kiosk but there was no way to purchase it.

RecommendedYes

Price4/5 (good value)

Service2/5 (somewhat unhelpful)

Cleanliness5/5 (squeaky clean)

- Lisa Kruger

March 27th, 2022

Very convenient

I am satisfied with with my overall experience

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Jessi

March 13th, 2022

Waste of 2-days for getting storage unit door addressed for remedy.

Terrible experience. Grounds were littered, kiosk did not work for purchase of company recommended locks, unit door was very difficult to lift and close in fact was unrepairable per ground staff, manager and upper management communicated that they would not replace. Upper management did allow me to get out of lease and refund the administrative fee. I will say that the people that I spoke with on the phone and the grounds manager that I met in person were very nice. However, the structures and environment are subpar! I do not and would not recommend renting at 7810 W. Washington St., Indianapolis, IN.

RecommendedNo

Price3/5 (fair price)

Service1/5 (very unhelpful)

Cleanliness1/5 (very dirty)

- Cynthia

March 11th, 2022

Good customer service

Great customer service, manager was efficient returning my call and answering my questions. Would definitely use again in the future.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- LaToya

February 19th, 2022

Great customer service

Moved from Texas and was able to have my POD delivered so that I could transfer my stuff over to Storage of America. The store manager Tanita was very helpful and professional.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Toya

REVIEWS SUMMARY

5 star
13
4 star
9
3 star
2
2 star
0
1 star
0
96% of respondents would recommend this facility to a friend.
Pros

Good Value(21)

Clean(22)

Good Service(22)

Cons

Poor Service(2)

Dirty(3)

Expensive(1)