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StorageMart - 13th & Railroad Ave

125 S 13th St

West Des Moines, IA 50265
(512) 361-1686
storage units
DEAL

Free Month

5' x 5' unit

  • Ceiling: 8ft
  • Premium Location
  • 1st Floor
  • Interior

Only 2 units left

$29.99

$41.99

per month

reserve
DEAL

Free Month

5' x 10' unit

  • Ceiling: 8ft
  • 1st Floor
  • Interior

$39.99

$51.99

per month

reserve
DEAL

Free Month

5' x 15' unit

  • Ceiling: 8ft
  • 1st Floor
  • Interior

Only 1 unit left

$64.99

$76.99

per month

reserve
DEAL

Free Month

10' x 10' unit

  • Ceiling: 8ft
  • Drive Up Access
  • Outdoor Access
  • 1st Floor

Only 2 units left

$89.99

$104.99

per month

reserve
DEAL

Free Month

10' x 10' unit

  • Ceiling: 8ft
  • Climate Controlled
  • 1st Floor
  • Interior

Only 2 units left

$99.99

$119.99

per month

reserve
DEAL

75% Off First Month's Rent

10' x 15' unit

  • Ceiling: 8ft
  • Drive Up Access
  • Outdoor Access
  • 1st Floor

Only 2 units left

$109.99

$124.99

per month

reserve
DEAL

75% Off First Month's Rent

10' x 15' unit

  • Ceiling: 8ft
  • Climate Controlled
  • 1st Floor
  • Interior

Only 2 units left

$124.99

$139.99

per month

reserve

10' x 20' unit

  • Ceiling: 8ft
  • Drive Up Access
  • Outdoor Access
  • 1st Floor

Only 1 unit left

$149.99

$169.99

per month

reserve

Features & amenities

Access
  • Electronic gate access
  • 24-hour access (with manager approval)
Administration
  • Admin fee: $29.00
  • Accepts mail/packages for tenants
  • On site office at facility
Moving
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Vehicle requires title
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
Property Coverage
  • Protection plan required
  • Protection plan available
  • Homeowners/Renters insurance accepted
Billing
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
office hours
Sunclosed
Mon9:30 am - 6:00 pm
Tue9:30 am - 6:00 pm
Wed9:30 am - 6:00 pm
Thu9:30 am - 6:00 pm
Fri9:30 am - 6:00 pm
Sat9:30 am - 4:00 pm
access hours
Sun6:00 am - 10:00 pm
Mon6:00 am - 10:00 pm
Tue6:00 am - 10:00 pm
Wed6:00 am - 10:00 pm
Thu6:00 am - 10:00 pm
Fri6:00 am - 10:00 pm
Sat6:00 am - 10:00 pm

Facility's fees & requirements

Facility Administration Fee: $29.00

Security Deposit: Security deposit required

About this facility

StorageMart 13th & Railroad Ave is more than just self storage as our core values of Easy Clean Service give us an advantage over the competition. Our well-trained staff will work with you to ensure you find the storage solution best suited to meet your needs while making the whole process as easy as possible. We go the extra mile by offering 24/7 customer service and easy online account management.

Customer reviews

20

16 - 20 out of 20 reviews

April 29th, 2016

Definitely better options than this place.

From the moment I walked in the lady at the counter just wasn't friendly. The guy I booked the unit with over the phone didn't take all of the information he was supposed to from me and she kept complaining to me about how him not doing his job which I find to be innapropriate business practice. I had a large uhaul with a car attached parked in the entrance and she told me I had to move it and park it in the street even though no one else was there and it wasn't the kind of street you can park on plus she said I couldn't pull into the lot to turn around so I had to back that thing out into the stree. It also turns out my actual unit wasn't at the location I was instructed to go which was a pain. It is very hard to drive around in the area with the storage units and the streets are very small and the turns are difficult to make. Furthermore I ended up paying 150 for a unit that isn't climate controlled and I know other places have ones that are for cheaper even but I was out of time and just had to do it. Even with the first month free special there is still a few pointless charges you have to pay so your free month is more like 50. So in summery my advice is to move on and keep shopping.

RecommendedNo

Price1/5 (unfair price)

Service1/5 (very unhelpful)

Cleanliness3/5 (average)

- Torrance

July 21st, 2015

Very helpful service

The agent took the time to help me decide on the best option and explained the rental documents thoroughly. So far, I'm very satisfied. I only gave 4 stars because this review is based on just a first impression.

RecommendedYes

Price4/5 (good value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Cecelia

May 18th, 2015

Price2/5 (a little steep)

Service2/5 (somewhat unhelpful)

Cleanliness3/5 (average)

- Courtney

May 3rd, 2015

Fast, efficient and convenient.

Although there was a slight discrepancy from the on line pricing and actual cost, l was very pleased with my overall rental experience. I received a timely call back after my on line inquiry and was moving in shortly thereafter. The space was clean, secure and easy to access.

RecommendedYes

Price4/5 (good value)

Service4/5 (very helpful)

Cleanliness4/5 (clean)

- Rod

April 5th, 2015

Everything excellent so far!

Employees were super! Helpful, pleasant, and made everything go so smoothly. Very grateful for them!

RecommendedYes

Price4/5 (good value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Mara Deaton

REVIEWS SUMMARY

5 star
11
4 star
6
3 star
2
2 star
0
1 star
0
90% of respondents would recommend this facility to a friend.
Pros

Good Service(18)

Clean(18)

Good Value(14)

Cons

Expensive(2)

Poor Service(2)