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Public Storage - Salem - 12 Goodhue Street

Features & amenities

  • Electronic gate access
  • Elevator available
  • Admin fee: $24.00
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Vehicle requires title
  • Must be drivable
Security Features
  • Fenced & Lighted
Property Coverage
  • Insurance required
  • Insurance available
  • Homeowners/Renters insurance accepted
  • Email billing available
  • First of month
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, AMEX, Mastercard, Discover
office hours
access hours

Facility's fees & requirements

Facility Administration Fee: $24.00

Security Deposit: Security deposit required

About this facility

Salem storage units give this storied community a reliable place to stash their stuff. Located on historic Goodhue Street, near the famous Proctor's Ledge, we love being part of this truly American city. If tourist season in Salem has you feeling claustrophobic, you don't have to cast a spell to make your stuff disappear. Just rent one of our popular 5x5 storage units, perfect for historical artifacts, memorabilia, and small personal items. Larger props and small furniture are stored easily in a 5x10 storage unit or a 10x10 storage unit. The historic homes of the nearby McIntire Historic District are beautiful, but they need a lot of upkeep. If you're going through a renovation, our larger 10x20 storage units can hold up to five rooms of stuff for as long as you need. All of the units at this location are indoors, making it easy to beat the New England elements.

Customer reviews


1 - 5 out of 16 reviews

August 7th, 2021

Bait and switch

I reserved a 10x10 unit online and scheduled my move in date. It was said to be a ground floor unit at a price if $164. When the day of my move in arrived I was informed that there was only one unit left at the facility, it was on the second floor, and it was $180 a month. Almost $170 more a year. When I was understandably upset that the unit I reserved apparently didn’t exist I was told that the reservation I made (the same one that literally every thing I received referred to as my “move in date.”) wasn’t *actually* a reservation for a storage unit, but only to “look at a storage unit” and it didn’t guarantee me the pricing or unit I reserved. Literally nothing in any of the emails or communication I received up until that point indicated any of this. According to the manager on duty because the reservation doesn’t actually reserve, well, anything apparently, that last unit could had been rented earlier that day and I would have had no unit at all to move into on my scheduled “move in day.” This is a disgraceful and very clearly intentionally misleading business practice. When you reserve a rental car, are you making a reservation to “look at” a car? NO! When you reserve a hotel room, are you making a reservation to “look at” a hotel room? NO! And nothing about any of the process, including referring to my reservation date as my “move in date” indicates anything other than that I reserved a specific space, at a specific rate, that would be move in ready on that day. Honestly what if they had rented out that last unit and I showed up to my “move in” day with a u-haul full of belongings only to be told that there were no more units. Absolutely terrible business practices and I feel like I was intentionally misled.


Price2/5 (a little steep)

Service1/5 (very unhelpful)

Cleanliness3/5 (average)

- Matthew

November 13th, 2019

The staff was friendly and very...

The staff was friendly and very knowledgeable about the services. The place is very clean, organized and seems very secure.

- Georgina Alfonseca

November 5th, 2019

customer service at it's finest

The customer service was what made my experience amazing at public storage. Diana showed me the unit and discussed what would be finically realistic for me. She made sure my move in day would be easier by having proper packing and boxing. Public storage was the easiest part of my moving experience.

- Holly

June 27th, 2019

The call center agent was very nice and...

The call center agent was very nice and efficient. I also was impressed with the onsite person Mary who assisted with storage unit.

- Milton Laureano

June 22nd, 2019

Very professional

Very professional, completely satisfied

- Warren Brown


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Poor Service(1)