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Public Storage - Macomb - 49400 Hayes Rd

Features & amenities

Access
  • Electronic gate access
  • Elevator available
Administration
  • Admin fee: $24.00
Moving
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Vehicle requires title
  • Must be drivable
Security Features
  • Fenced & Lighted
Property Coverage
  • Insurance required
  • Insurance available
  • Homeowners/Renters insurance accepted
Billing
  • Email billing available
  • First of month
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, AMEX, Mastercard, Discover
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $24.00

Security Deposit: Security deposit required

About this facility

Customer reviews

9

1 - 5 out of 8 reviews

July 6th, 2021

Storage and Safety

I want to commend Jayla at the Hayes location for her exceptional customer service. Jayla has a positive attitude and was helpful when answering all the questions I had regarding the rental process. She went above and beyond with me to make sure I understood the contract and how to access the facility. Chantell, the District Mangager, was also accomodating and friendly. I would highly recommend this location.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Cheryl Ferguson

July 4th, 2021

Great storage, friendly staff, clean facilities

I've used many storage facilities in the past and this was one of the best. Clean, easy to access unit, and great staff. The staff is friendly and courteous and I would recommend the storage to others.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Luis Fernandez de la Vara

July 3rd, 2021

Glad you can drive in! Added security!

Love that it’s close by! super clean. Easy to use since your able to drive right inside and door closes behind you for added safety!

RecommendedYes

Price3/5 (fair price)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Christina Lyon

June 29th, 2021

If it wasn't for the cheaper prices I would have walked away

The customer service representative was rude and talked negatively about every customer she saw. She told me that they cut locks off units and force customers to buy new ones if they accidentally don't lock it right. She also said if my stuff is stolen they aren't responsible.

RecommendedNo

Price5/5 (excellent value)

Service1/5 (very unhelpful)

Cleanliness3/5 (average)

- Julia Milton

April 28th, 2021

Very easy to move in to with friendly staff

Very easy to move in to with friendly staff

RecommendedYes

Price4/5 (good value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Kaitlin Singh

REVIEWS SUMMARY

5 star
6
4 star
0
3 star
1
2 star
0
1 star
0
67% of respondents would recommend this facility to a friend.
Pros

Good Value(6)

Good Service(5)

Clean(6)

Cons

Poor Service(1)