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Prime Storage - Charlotte

Features & amenities

Access
  • Electronic gate access
  • Handcarts available
  • 24-hour access
Administration
  • Admin fee: $25.00
  • Accepts mail/packages for tenants
  • On site office at facility
Moving
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
Security Features
  • Video cameras on site
  • Fenced & Lighted
Property Coverage
  • Protection plan required
  • Protection plan available
Billing
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $25.00

Security Deposit: Security deposit required

About this facility

Welcome to Prime Storage Charlotte on Bob Beatty Road! We are your affordable, professional choice for self storage, serving the neighborhoods of David Lake Eastfield, Henderson Circle, Huntersville, Harrisburg, and Woodford Green. We are located less than a mile from I-77 and I-495 off Old Statesville Road. Visit our Charlotte facility today and let one of our friendly, knowledgeable team members assist you in choosing the right storage unit for your needs. This location features storage units that are ideal for those relocating, growing families, RVers & boaters, and business owners. Our facility features climate controlled units, outdoor vehicle parking, and warehouse spaces. Reserve your storage unit online today!

Customer reviews

13

1 - 5 out of 13 reviews

April 4th, 2021

Good and cheap

Needed it for my daughters things it was good clean and cheap

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Michelle Bethea

March 7th, 2021

Ever Changing pricing.

I've been a customer at the facility for several year. I was a customer when it was called Cross Trax Storage. My monthly fee was consistant. with the new ownership my monthly rent has gone from $110 monthly to $ 135. It appears that Prime Storage increases my fee every six months. Not real happy with the multiple fee increase.

RecommendedNo

Price2/5 (a little steep)

Service2/5 (somewhat unhelpful)

Cleanliness5/5 (squeaky clean)

- Lamar Wallace

March 5th, 2021

All of my stuff got covered with red dust from the construction site

Have been mostly satisfied, but I don't know the extent of damage from the dust yet.

RecommendedYes

Price4/5 (good value)

Service4/5 (very helpful)

Cleanliness2/5 (somewhat dirty)

- Homer Sanford

March 5th, 2021

Gate broken over two months.

The gate has been broken over two months and they have not repaired it yet. Therefore we are not getting what we are paying for. I personally feel if we are not getting what we are paying for why isn’t the rent being discounted until it is repaired.

RecommendedNo

Price1/5 (unfair price)

Service3/5 (helpful)

Cleanliness3/5 (average)

- Darron Cooper

March 4th, 2021

Clean storage unit, reasonable price, friendly associate

Keri provided wonderful customer service. I am please with the storage space she showed me and chose to rent. Prime is in a good location and close to home.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Jamie Kennedy

REVIEWS SUMMARY

5 star
5
4 star
2
3 star
1
2 star
2
1 star
2
69% of respondents would recommend this facility to a friend.
Pros

Good Value(8)

Good Service(9)

Clean(8)

Cons

Expensive(5)

Poor Service(3)

Dirty(3)