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SmartStop Self Storage - Charlotte - Ardrey Kell Rd

Features & amenities

Access
  • Electronic gate access
  • Elevator available
  • Handcarts available
Administration
  • Admin fee: $25.00
Moving
  • Truck rental available
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
  • Manager lives on-site
Property Coverage
  • Protection plan required
  • Protection plan available
  • Homeowners/Renters insurance accepted
Discounts
  • 10% Military discount (applies to active-duty only)
  • 0% Senior discount
  • 0% Student discount
Billing
  • Rent due on 1st of each month
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $25.00

Security Deposit: Security deposit required

About this facility

Customer reviews

9

1 - 5 out of 9 reviews

December 9th, 2020

Nice place

Friendly staff and clean. Safe and secure.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Debra Hathaway

July 13th, 2020

Great experience!

Great experience and fast to reserve and complete paperwork. People are really nice and friendly there. Only concern but not a big deal was the special cylinder lock. They insist on using them and they have no other use or purpose so no one really owns one and must buy it. After leaving I will have a lock that I can’t use anywhere else. I will add it to the other two storage companies locks that I had to purchase in the past.

RecommendedYes

Price5/5 (excellent value)

Service4/5 (very helpful)

Cleanliness5/5 (squeaky clean)

- Jerry I

July 8th, 2020

New, Clean & Extremely Helpful Staff

Made a reservation on-line and was contacted by the office within 24 hrs, paperwork was all completed over the phone in less than 15 mins. Door codes were provided and just as promised the unit lock was left in the unit waiting. (Use their door look, easy $18 and you get the free insurance) Upon arrival the facility was spotless, air conditioned and there were an abundant of carts to assist with the moving of boxes. Honestly a great experience!

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Jason Massey

July 4th, 2020

Awesome service and location

Site is well maintained, clean and in a great location. Staff is friendly and everything was explained correctly. Good job!

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness4/5 (clean)

- DAVID FERNANDEZ

July 1st, 2020

Great service very clean.

Great service, the facility is very clean!

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- David

REVIEWS SUMMARY

5 star
8
4 star
1
3 star
0
2 star
0
1 star
0
100% of respondents would recommend this facility to a friend.
Pros

Good Value(8)

Good Service(9)

Clean(9)

Cons

N/A