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SmartStop Self Storage | Raleigh | 5012 New Bern Ave

storage units

5' x 10' unit

  • Climate Controlled
  • 1st Floor
  • Interior

Only 1 unit left

$82.00

per month

reserve

5' x 10' unit

  • 1st Floor
  • Interior

Only 1 unit left

$83.00

per month

reserve

10' x 10' unit

  • 1st Floor
  • Interior

Only 2 units left

$117.00

per month

reserve

10' x 20' unit

  • Climate Controlled
  • 1st Floor
  • Interior

Only 1 unit left

$195.00

per month

reserve

10' x 25' unit

  • Climate Controlled
  • 1st Floor
  • Interior

Only 1 unit left

$246.00

per month

reserve
vehicle units
DEAL

1st Month Rent Free

12' x 20' parking space

  • Vehicle
  • Outdoor-uncovered

$134.00

per month

reserve

10' x 50' parking space

  • Vehicle
  • Outdoor-uncovered

Only 2 units left

$162.00

per month

reserve

Features & amenities

Access
  • Electronic gate access
  • Handcarts available
Administration
  • Admin fee: $25.00
  • On site office at facility
Moving
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
  • Manager lives on-site
Property Coverage
  • Protection plan required
  • Protection plan available
  • Homeowners/Renters insurance accepted
Billing
  • Rent due on 1st of each month
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
Other
  • Paperwork can be done remotely
office hours
Sun10:00 am - 2:00 pm
Mon9:30 am - 6:00 pm
Tue9:30 am - 6:00 pm
Wed9:30 am - 6:00 pm
Thu9:30 am - 6:00 pm
Fri9:30 am - 6:00 pm
Sat9:00 am - 4:00 pm
access hours
Sun6:00 am - 10:00 pm
Mon6:00 am - 10:00 pm
Tue6:00 am - 10:00 pm
Wed6:00 am - 10:00 pm
Thu6:00 am - 10:00 pm
Fri6:00 am - 10:00 pm
Sat6:00 am - 10:00 pm

Facility's fees & requirements

Facility Administration Fee: $25.00

Security Deposit: Security deposit required

About this facility

Customer reviews

7

1 - 5 out of 7 reviews

August 7th, 2019

Great on all aspects of customer satisfaction.

Customer service oriented. Courteous, friendly, informative and great options. Clean and smells great. Service with a smile.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Faye Heard Terrell

July 11th, 2019

Size, Price, Location And Customer Service All Solid

Check-in was easy and quick. Good price for a good size unit. Best part is easy access!

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Michael

May 18th, 2019

Great customer service, fast and easy!

Only bit of improvement would be creating a smoother entry into hallway for C127. Can't get a cart into that area.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Brian

May 3rd, 2019

very helpful ,friendly staff ,i would recomend others .

clean lot best prices ,very nice staff .willing to assist you ,great location ,

RecommendedYes

Price5/5 (excellent value)

Service4/5 (very helpful)

Cleanliness4/5 (clean)

- michael satterfield

April 1st, 2019

Wonderful customer service.

Lacey was very courteous and helpful. She has wonderful customer service skills. She assisted me with the appropriate size storage unit and provided me with the instructions for going in and out of my unit. I definitely will give her five stars. Keep up the good work!

RecommendedYes

Price3/5 (fair price)

Service3/5 (helpful)

Cleanliness3/5 (average)

- MarQuella Thompson

REVIEWS SUMMARY

5 star
5
4 star
2
3 star
0
2 star
0
1 star
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100% of respondents would recommend this facility to a friend.
Pros

Good Value(6)

Good Service(6)

Clean(6)

Cons

N/A