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Simply Self Storage - 13401 N Indiana Avenue - Chisholm Creek

storage units

5' x 10' unit

  • Drive Up Access
  • Outdoor Access
  • 1st Floor

Only 1 unit left

$38.00

per month

reserve

5' x 10' unit

  • Climate Controlled
  • 1st Floor
  • Interior

Only 1 unit left

$44.00

per month

reserve

10' x 20' unit

  • Drive Up Access
  • Outdoor Access
  • 1st Floor

Only 1 unit left

$110.00

per month

reserve

Features & amenities

Access
  • Electronic gate access
Administration
  • Admin fee: $24.00
  • On site office at facility
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Vehicle requires title
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
Property Coverage
  • Insurance required
  • Insurance available
Billing
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
office hours
Sunclosed
Mon9:30 am - 6:00 pm
Tue9:30 am - 6:00 pm
Wed9:30 am - 6:00 pm
Thu9:30 am - 6:00 pm
Fri9:30 am - 6:00 pm
Sat8:30 am - 5:00 pm
access hours
Sun6:00 am - 10:00 pm
Mon6:00 am - 10:00 pm
Tue6:00 am - 10:00 pm
Wed6:00 am - 10:00 pm
Thu6:00 am - 10:00 pm
Fri6:00 am - 10:00 pm
Sat6:00 am - 10:00 pm

Facility's fees & requirements

Facility Administration Fee: $24.00

Security Deposit: Security deposit required

About this facility

Located just South of the John Kilpatrick Turnpike, at 13401 North Indiana Avenue, our Chisholm Creek storage facility is close to many popular shopping destinations. Right next door to Sam’s Club and Walmart, and across the way from Target.

Customer reviews

27

1 - 5 out of 27 reviews

June 3rd, 2021

Zero Room Lighting

The storage hallway or corridor space had zero lighting which forced us to work in the dark and using our cell flashlights. We immediately reported the issue and, the front desk guy told us we'd have to wait on the maintenance staff which was not helpful, especially since one needs both hands to efficiently and quickly load the store room. Would hope that the company does regular maintenance: otherwise I am concerned that the climate-controlled space might get neglected too.

RecommendedNo

Price3/5 (fair price)

Service2/5 (somewhat unhelpful)

Cleanliness3/5 (average)

- Ted

July 8th, 2020

Amazing

The Customer Service was absolutely beyond incredible. The location and on site of the units it’s extremely well taken care of and clean. I feel safe and secure about my belongings being left alone.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Shydler

June 22nd, 2020

Very unhappy with the customer service

The move-in process was quick, but the weekend attendant never asked me if I needed a lock. Instead he just said, "Here, you'll need this." I thought you had to use their lock. Later looking at the receipt, I noticed the $15.99 charge. Once I arrived at my unit, we looked for a cart, which the website said is available. Not finding one, I called the office and was told that the website I was looking at was the main site, that not all locations have them and this one did not have them. I told him it most certainly did say that that location had carts, to which he said, "I'll tell my manager." This forced us to move a 16' foot moving truck into a middle interior unit one box at a time. The fact that the website said they had carts was the only reason I chose this facility. Also, the light fixtures in front of my unit and the one to the right had no light bulbs in them, making it very dark. Additionally, the facility was filled with dead bugs and a dead rat. I went in to see the main manager the following Monday. He didn't care one bit. He didn't want to write my name and unit number down. He didn't offer me a refund on the lock I didn't need; he just said, "yeah, they do like to up sell the locks." He didn't want to look at the pictures of the light fixtures without light bulbs. And he blamed the lack of cleanliness on the weekend attendant being injured, as if it was a one day issue. The moment I can get out of this unit, I will move out and not come back.

RecommendedNo

Price3/5 (fair price)

Service1/5 (very unhelpful)

Cleanliness1/5 (very dirty)

- Tom DeMatteo

June 6th, 2020

Clean and easy. Just how I like it.

See my summary. Says enough. That's it.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Bryan

June 5th, 2020

Perfectly Acceptable

This property is capable at keep your property in a room .

RecommendedYes

Price3/5 (fair price)

Service4/5 (very helpful)

Cleanliness3/5 (average)

- Taylor

REVIEWS SUMMARY

5 star
20
4 star
3
3 star
2
2 star
0
1 star
1
93% of respondents would recommend this facility to a friend.
Pros

Good Value(20)

Good Service(25)

Clean(24)

Cons

Poor Service(2)

Dirty(1)