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LocalStorage - Goucher

Features & amenities

Administration
  • Admin fee: $22.00
  • On site office at facility
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Vehicle requires title
  • Must be drivable
Security Features
  • Fenced & Lighted
Property Coverage
  • Insurance required
  • Homeowners/Renters insurance accepted
Discounts
  • 10% Military discount (applies to active-duty, reserves, veterans only)
Billing
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
Other
  • Paperwork can be done remotely
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $22.00

Security Deposit: Security deposit required

About this facility

Customer reviews

4

1 - 4 out of 4 reviews

September 9th, 2022

Secure Facility

I like the fact that it is secured with a chain link fence with barbed wire and locked up at night! It certainly makes one more comfortable knowing that.

RecommendedYes

Price3/5 (fair price)

Service5/5 (outstanding)

Cleanliness4/5 (clean)

- Dennis Ribblett

August 19th, 2022

disappointing no office at facility for transactions or information

review what ? review what ? review what ?

RecommendedYes

Price5/5 (excellent value)

Service3/5 (helpful)

Cleanliness5/5 (squeaky clean)

- francis w lund II

July 8th, 2022

TERRIBLE CUSTOMER SERVICE

Scheduled a storage unit online the day before moving in. Received a call on move in day around 1015 took my credit info and gave me a unit number (121) along with a gate pass code. Was informed that business hours were 9 AM to 4 PM and that if I HAD ANY PROBLEMS, THEY WOULD GLADLY TAKE CARE OF THEM. I arrived at the site around 1140 looked for unit 121 no such unit. units are numbered 200-209 and 300-319 and there is no gate or need of a gate pass code. Called numerous times till 2pm to correct situation and could only leave message finally got a return call at 451PM leaving me a message telling me the address of the storage site. (Like I couldnt find the address location) Finally got a live body phone call to rectify the situation the day after supposed move in at 441PM. As you can tell by the review TERRIBLE CUSTOMER SERVICE FOR AN EXTREMLY HIGH PRICED STORAGE UNIT. No help from 9-4pm but phone calls after hours go figure

RecommendedNo

Price2/5 (a little steep)

Service1/5 (very unhelpful)

Cleanliness4/5 (clean)

- Rob Rummel

June 20th, 2022

Easy online booking

Great customer service and friendly staff. Was confused on finding my unit initially but customer service was prompt and helped me out.

RecommendedYes

Price4/5 (good value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Mike Ambrocik

REVIEWS SUMMARY

5 star
1
4 star
1
3 star
1
2 star
0
1 star
0
75% of respondents would recommend this facility to a friend.
Pros

Good Service(2)

Clean(4)

Good Value(2)

Cons

Expensive(1)

Poor Service(1)