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Citizen Storage Memphis - Titus

Features & amenities

Access
  • Electronic gate access
Administration
  • Admin fee: $25.00
  • Accepts mail/packages for tenants
  • On site office at facility
Moving
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Vehicle requires title
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
  • Manager lives on-site
Property Coverage
  • Insurance required
  • Insurance available
  • Homeowners/Renters insurance accepted
Billing
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
Other
  • Paperwork can be done remotely
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $25.00

Security Deposit: Security deposit required

About this facility

Customer reviews

3

1 - 3 out of 3 reviews

June 5th, 2021

POOR CUSTOMER SERVICE

VERY UNHAPPY SO FAR! I paid for 24 hour access when I moved in 5 day's ago and I STILL DON'T HAVE IT! It's been 5 day's since I moved in and my friend and I BOTH let the manager know SEVERAL DIFFERENT TIME'S SINCE I MOVED IN and STILL NOTHING HAS BEEN DONE ABOUT IT! I had to leave my dryer outside of the gate 4 nights ago but it was still on the property because I thought I had 24 hour access since I had already paid for it and I didn't get to the storage unit with my dryer until after hour's but I thought I can get it in because I have 24 hour access but that wasn't true so I had to leave my dryer on the property by the office and when I went back to get it someone had stolen it and the manager informed my friend and I that he doesn't know how to work the security camera's. I went to storage tonight again after hour's and I STILL DON'T HAVE 24 HOUR ACCESS! This is absolutely ridiculous and I WILL BE CONTACTING CORPORATE AGAIN IN THE MORNING. VERY POOR CUSTOMER SERVICE!

RecommendedNo

Price3/5 (fair price)

Service2/5 (somewhat unhelpful)

Cleanliness4/5 (clean)

- Brynley Johnson

April 12th, 2021

Good Potential, needs work

The location is convenient. The office manager was knowledgeable and helpful. I chose to move into a unit that was the last available. It still needs to be cleaned since the previous tenant abandoned items in the storage unit. The manager offered a discount to compensate for the extra work. The payment needs to be resurfaced. Building needs immediate painting around the door frames. The neighborhood access is almost becoming a huge garbage dump.

RecommendedYes

Price5/5 (excellent value)

Service4/5 (very helpful)

Cleanliness3/5 (average)

- Joseph Russell Brown

April 9th, 2021

Great Find

I needed a storage and wasn't having any luck finding one. I stumbled across SpareFoot and they found me the prefect storage at a great price. Plus it was in the area so I didn't have to go out my way.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Celia Jones

REVIEWS SUMMARY

5 star
1
4 star
1
3 star
0
2 star
1
1 star
0
67% of respondents would recommend this facility to a friend.
Pros

Clean(2)

Good Value(2)

Good Service(2)

Cons

Poor Service(1)