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Citizen Storage Memphis - Fontaine

Features & amenities

Access
  • Electronic gate access
  • Handcarts available
Administration
  • Admin fee: $25.00
  • Accepts mail/packages for tenants
  • On site office at facility
Moving
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Vehicle requires title
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
Property Coverage
  • Insurance required
  • Insurance available
  • Homeowners/Renters insurance accepted
Billing
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX, Discover
Other
  • Paperwork can be done remotely
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $25.00

Security Deposit: Security deposit required

About this facility

Customer reviews

5

1 - 5 out of 5 reviews

April 7th, 2021

Camper stolen twice

We have been with them for a couple years. 1 - camper stolen twice - both times vandals knocked down a fence or pulled the gate over - I guess not their fault but maybe it is the location or more sturdy perimeter fencing 2 - Not clear communication on lock requirements - the locks are so unique I feel they should come with the storage unit.

RecommendedYes

Price4/5 (good value)

Service2/5 (somewhat unhelpful)

Cleanliness2/5 (somewhat dirty)

- Dean Swick

April 3rd, 2021

Gate needs to be fixed or im moving out.

Employee's are great especially Terri and the whole facility is kept very clean.Terri is very quick and professional but if they dont get this gate fixed im moving and going somewhere else. Its a free for all at night so you would think the owner would hire over night security if he cared about his customers.

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Jay

December 28th, 2020

I rent my unit for the prver

I only been there for a week and evrrt6sedm ok

RecommendedYes

Price3/5 (fair price)

Service4/5 (very helpful)

Cleanliness4/5 (clean)

- Hardwick

December 15th, 2020

I have been renting from them about two years

The rent goes up each year. I have never been late, I think my rent should go down.

RecommendedYes

Price2/5 (a little steep)

Service3/5 (helpful)

Cleanliness3/5 (average)

- Carolyn Gill

November 24th, 2020

I needed a storage for my personal items

The employees were very friendly and helpful. I felt comfortable dealing with them and leaving my items in their care.

RecommendedYes

Price4/5 (good value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Carlotta Wilson

REVIEWS SUMMARY

5 star
2
4 star
1
3 star
2
2 star
0
1 star
0
100% of respondents would recommend this facility to a friend.
Pros

Good Value(3)

Good Service(3)

Clean(3)

Cons

Poor Service(1)

Dirty(1)

Expensive(1)