Dallas Self Storage - Oak Lawn Park Cities Area
6434 Maple Avenue
Dallas, TX 75235(512) 361-1686Features & amenities
Access
- Electronic gate access
- Loading dock (truck access size-53ft)
- Elevator available
- Handcarts available
Administration
- Admin fee: $24.00
- Accepts mail/packages for tenants
- On site office at facility
Moving
- Moving supplies for sale
Vehicle Storage Requirements
- Requires registration
- Requires insurance
Security Features
- Video cameras on site
- Fenced & Lighted
- Manager lives on-site
Property Coverage
- Insurance required
- Insurance available
Discounts
- 5% Military discount (applies to active-duty, reserves, veterans only)
- 5% Senior discount
Billing
- Email billing available
- Rent due on same day each month per lease start
- Auto-pay available
- Cash accepted
- Checks accepted
- Credit cards accepted: Visa, Mastercard, AMEX, Discover
Other
- Paperwork can be done remotely
office hours
| Sun | closed |
|---|---|
| Mon | closed |
| Tue | closed |
| Wed | closed |
| Thu | closed |
| Fri | closed |
| Sat | closed |
access hours
| Sun | closed |
|---|---|
| Mon | closed |
| Tue | closed |
| Wed | closed |
| Thu | closed |
| Fri | closed |
| Sat | closed |
Facility's fees & requirements
Facility Administration Fee: $24.00
Security Deposit: Security deposit required
About this facility
Class "A" Clean Safe Facility. 80% of storage is accessible from 1st floor....No Elevator needed. Best Value in Dallas.... Guaranteed!
Customer reviews
1 - 5 out of 75 reviews
Unethical and shady business practices
First, this facility is not âPark Citiesâ as they advertised. I wanted a unit close by, and using that parameter is how I found them on Google. This should have been the first red flag. The 10x10 unit booked for a June 1 move-in was supposed to be $122/mo, with a month free. Upon arrival, the elevator was broken and we were asked to utilize a temporary unit. Five days later, the elevator was fixed, however the âmanagerâ John said the rate on the unit rented was âincorrectâ and he âdidnât know how I got it.â I emailed him the contract that HE signed at $122, and walked him through the website, to show him how I obtained the rate. At that point, there was a 5x15 unit down the hall, I laughed and told him it was only $89/mo, and I would take that unit instead. We have moved to the smaller unit, the month free was NOT applied, they charged for May before we even moved in, plus June, and NOW Iâm being told we canât have the $89/mo, now the rate is $165/mo. This is lunacy. I asked to speak with management and John stated that there was âno one else to speak with.â âTheyâre just going to tell you the same thing.â Heâs rude and thinks that by yelling over customers (in front of their children) that heâs making a point. Now we have to rent another UHaul to move to another facility because obviously these people, or at least this âmanager,â is both shady and unethical. I will be filing charges in small claims court on the principle. Iâve spent two days moving, will now be adding a third day, and another UHaul. Itâs not okay to treat people like this. What a terrible experience, I absolutely would not rent a unit from this facility and if 0/5 stars were possible, thatâs the rating I would give.
RecommendedNo
Price1/5 (unfair price)
Service1/5 (very unhelpful)
Cleanliness3/5 (average)
- Tania Noelle
5 stars
Easy move in, clean, and reasonable prices!
RecommendedYes
Price5/5 (excellent value)
Service5/5 (outstanding)
Cleanliness5/5 (squeaky clean)
- Kellie
Excellent experience!
John called after I reserved online and made our move very easy. Facility very clean and well kept. We were pleasantly surprised.
RecommendedYes
Price5/5 (excellent value)
Service5/5 (outstanding)
Cleanliness5/5 (squeaky clean)
- Lora Machkovech
Very easy process and welcoming staff
I reserved the unit and within a few minutes, signed the lease online and got a facility tour. The whole process was very efficient and cost-effective.
RecommendedYes
Price5/5 (excellent value)
Service5/5 (outstanding)
Cleanliness5/5 (squeaky clean)
- Andrew
Easy same level access!
Itâs dusty, a lot of traffic. All friendly
RecommendedYes
Price5/5 (excellent value)
Service5/5 (outstanding)
Cleanliness4/5 (clean)
- Chad
REVIEWS SUMMARY
Good Value(67)
Good Service(73)
Clean(71)
Expensive(4)
Poor Service(1)