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Affordable Self Storage - Hampton - 1635 West Pembroke Avenue

storage units
DEAL

50% Off first Month

4' x 4' unit

  • 2nd Floor
  • Interior

$63.00

per month

reserve
DEAL

50% Off first Month

4' x 5' unit

  • 2nd Floor
  • Interior

$68.00

per month

reserve
DEAL

50% Off first Month

4' x 6' unit

  • 2nd Floor
  • Interior

$73.00

per month

reserve
DEAL

50% Off first Month

5' x 5' unit

  • 1st Floor
  • Interior

Only 1 unit left

$78.00

per month

reserve
DEAL

50% Off first Month

4' x 7' unit

  • 2nd Floor
  • Interior

Only 2 units left

$78.00

per month

reserve
DEAL

50% Off first Month

12' x 13' unit

  • 2nd Floor
  • Interior

Only 1 unit left

$153.00

per month

reserve

Features & amenities

Access
  • Electronic gate access
  • Loading dock (truck access size-26ft)
  • Handcarts available
Administration
  • Admin fee: $15.00
  • Accepts mail/packages for tenants
Moving
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Vehicle requires title
Security Features
  • Video cameras on site
  • Fenced & Lighted
Discounts
  • 10% Military discount (applies to active-duty, reserves, veterans only)
  • 10% Senior discount
  • 10% Student discount
Billing
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, Discover
office hours
Sun9:30 am - 2:30 pm
Mon9:00 am - 6:00 pm
Tue9:00 am - 6:00 pm
Wed9:00 am - 6:00 pm
Thu9:00 am - 6:00 pm
Fri9:00 am - 6:00 pm
Sat9:00 am - 6:00 pm
access hours
Sun9:30 am - 2:30 pm
Mon9:00 am - 6:00 pm
Tue9:00 am - 6:00 pm
Wed9:00 am - 6:00 pm
Thu9:00 am - 6:00 pm
Fri9:00 am - 6:00 pm
Sat9:00 am - 6:00 pm

Facility's fees & requirements

Facility Administration Fee: $15.00

Security Deposit: Security deposit required

About this facility

Affordable Storage offers convenient self storage solutions to the Hampton, VA area. We offer a variety of storage units to suit your unique storage needs including, standard interior or drive-up accessible units and climate controlled options. Please make your reservation online and we will contact you to complete out your reservation. Take advantage of our truck rental credit! While we do not offer truck rentals, we do provide a credit toward your rent if you provide us with a copy of your truck rental receipt.

Customer reviews

26

1 - 5 out of 25 reviews

January 5th, 2021

Bad customer service this month

I was happy worth this storage area until this month. The person who is working is very rude. I have had great customer service until this month. Hopefully they will talk to the person who is taking payments over the phone

RecommendedYes

Price3/5 (fair price)

Service1/5 (very unhelpful)

Cleanliness3/5 (average)

- Teresa

May 1st, 2019

HORRIBLE

place smelled of mold could see water damage and most you can see rat droppings customer service just lies about issues and says they are not responsible for your items after they are damaged!!DO NOT RENT FROM THIS PLACE if your items mean something to you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

RecommendedNo

Price1/5 (unfair price)

Service1/5 (very unhelpful)

Cleanliness1/5 (very dirty)

- joan

April 3rd, 2019

Shaky Start

Had a little trouble at the beginning with this company. Clerk at the desk gave vague directions to the storage space, so I had to look for a while to find it. Then he tried to charge me full price, when the agreement clearly stated 50% off the first month. He also said he couldn’t give me the military discount for the first month, but that it would be applied after that. Just got the feeling he didn’t really know what he was doing...

RecommendedYes

Price4/5 (good value)

Service3/5 (helpful)

Cleanliness3/5 (average)

- Dan

May 14th, 2018

Not the most modern or sturdy but looks capable enough

The service rep was very friendly and helpful but I was disappointed in the storage units themselves. The doors to the units don't look very secure. The gate to the units is very secure so that made me feel a little better.

RecommendedYes

Price3/5 (fair price)

Service5/5 (outstanding)

Cleanliness3/5 (average)

- Michael

August 20th, 2017

Odor and traps

Very strong odor of pest control spray and huge mouse and rat traps thru out. Kind of scary. And the odor gave me a headache having to be in it while unloading my things. Customer service was great but glad I only need this storage for short term!

RecommendedNo

Price3/5 (fair price)

Service5/5 (outstanding)

Cleanliness1/5 (very dirty)

- Cheryl

REVIEWS SUMMARY

5 star
7
4 star
7
3 star
6
2 star
4
1 star
1
77% of respondents would recommend this facility to a friend.
Pros

Good Value(19)

Good Service(17)

Clean(14)

Cons

Poor Service(5)

Expensive(1)

Dirty(4)