Affordable Self Storage - Hampton - 1635 West Pembroke Avenue
1635 West Pembroke Avenue
Hampton, VA 23661(512) 361-1686Features & amenities
Access
- Electronic gate access
- Loading dock (truck access size-26ft)
- Handcarts available
Administration
- Admin fee: $15.00
- Accepts mail/packages for tenants
Moving
- Moving supplies for sale
Vehicle Storage Requirements
- Requires registration
- Vehicle requires title
Security Features
- Video cameras on site
- Fenced & Lighted
Discounts
- 10% Military discount (applies to active-duty, reserves, veterans only)
- 10% Senior discount
- 10% Student discount
Billing
- Email billing available
- Rent due on same day each month per lease start
- Auto-pay available
- Checks accepted
- Credit cards accepted: Visa, Mastercard, Discover
office hours
| Sun | 9:30 am - 2:30 pm |
|---|---|
| Mon | 9:00 am - 6:00 pm |
| Tue | 9:00 am - 6:00 pm |
| Wed | 9:00 am - 6:00 pm |
| Thu | 9:00 am - 6:00 pm |
| Fri | 9:00 am - 6:00 pm |
| Sat | 9:00 am - 6:00 pm |
access hours
| Sun | 9:30 am - 2:30 pm |
|---|---|
| Mon | 9:00 am - 6:00 pm |
| Tue | 9:00 am - 6:00 pm |
| Wed | 9:00 am - 6:00 pm |
| Thu | 9:00 am - 6:00 pm |
| Fri | 9:00 am - 6:00 pm |
| Sat | 9:00 am - 6:00 pm |
Facility's fees & requirements
Facility Administration Fee: $15.00
Security Deposit: Security deposit required
About this facility
Affordable Storage offers convenient self storage solutions to the Hampton, VA area. We offer a variety of storage units to suit your unique storage needs including, standard interior or drive-up accessible units and climate controlled options. Please make your reservation online and we will contact you to complete out your reservation. Take advantage of our truck rental credit! While we do not offer truck rentals, we do provide a credit toward your rent if you provide us with a copy of your truck rental receipt.
Customer reviews
1 - 5 out of 27 reviews
Friendly staff
Friendly and helpful staff, great prices, good location
RecommendedYes
Price5/5 (excellent value)
Service5/5 (outstanding)
Cleanliness4/5 (clean)
- Kevin Murphy
Amazing customer service
I love the customer service donât leave anything out very friendly
RecommendedYes
Price4/5 (good value)
Service5/5 (outstanding)
Cleanliness4/5 (clean)
- Alexis Rogers
Bad customer service this month
I was happy worth this storage area until this month. The person who is working is very rude. I have had great customer service until this month. Hopefully they will talk to the person who is taking payments over the phone
RecommendedYes
Price3/5 (fair price)
Service1/5 (very unhelpful)
Cleanliness3/5 (average)
- Teresa
HORRIBLE
place smelled of mold could see water damage and most you can see rat droppings customer service just lies about issues and says they are not responsible for your items after they are damaged!!DO NOT RENT FROM THIS PLACE if your items mean something to you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
RecommendedNo
Price1/5 (unfair price)
Service1/5 (very unhelpful)
Cleanliness1/5 (very dirty)
- joan
Shaky Start
Had a little trouble at the beginning with this company. Clerk at the desk gave vague directions to the storage space, so I had to look for a while to find it. Then he tried to charge me full price, when the agreement clearly stated 50% off the first month. He also said he couldnât give me the military discount for the first month, but that it would be applied after that. Just got the feeling he didnât really know what he was doing...
RecommendedYes
Price4/5 (good value)
Service3/5 (helpful)
Cleanliness3/5 (average)
- Dan
REVIEWS SUMMARY
Good Value(21)
Good Service(19)
Clean(16)
Poor Service(5)
Expensive(1)
Dirty(4)