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503 Additional Self Storage

9006 NE 117th Ave

Vancouver, WA 98662
(512) 361-1686

Features & amenities

Access
  • Electronic gate access
Administration
  • Admin fee: $15.00
  • On site office at facility
Moving
  • Truck rental available
  • Moving supplies for sale
Vehicle Storage Requirements
  • Requires registration
  • Requires insurance
  • Vehicle requires title
  • Must be drivable
Security Features
  • Video cameras on site
  • Fenced & Lighted
  • Manager lives on-site
Property Coverage
  • Insurance required
  • Insurance available
  • Homeowners/Renters insurance accepted
Billing
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted: Visa, Mastercard, AMEX
Other
  • Paperwork can be done remotely
office hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed
access hours
Sunclosed
Monclosed
Tueclosed
Wedclosed
Thuclosed
Friclosed
Satclosed

Facility's fees & requirements

Facility Administration Fee: $15.00

Security Deposit: Security deposit required

About this facility

LOCALLY OWNED & OPERATED We are a locally owned & operated storage facility with a reputation of outstanding quality & customer service. Our company mission is to serve our Customers and the Vancouver Community with the utmost respect and dedication - as we've done for the last decade. We achieve this by combining exceptional value with personalized & friendly service while being deeply involved in the Vancouver community. We have consistently been ranked #1 in the storage industry because we understand the essential needs of our customers: SECURITY CUSTOMER SERVICE CLEANLINESS PRICE PEACE OF MIND WE OFFER: * Individual Alarmed Units * Computerized Security Gate * Flood Lights & Motion Sensors * On-Site Managers * All Units On Ground Floor * On-line Reservations & Payments * U-Haul Truck & Trailer Rentals * Friendly Assistence & Moving Help * Neighborhood Advice & Recommendations Please feel free to contact us We'd be happy to give you a tour of our facility or answer any questions. Monica & Keith Managers

Customer reviews

80

76 - 79 out of 79 reviews

July 18th, 2013

Awesome!

RecommendedYes

Price4/5 (good value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Lori

June 18th, 2013

RecommendedYes

Price3/5 (fair price)

Service5/5 (outstanding)

Cleanliness3/5 (average)

- Lauren

June 6th, 2013

Pat is the lady who helped us out today. She was extremely helpful and friendly. You have a great employee. I hope she is compensated accordingly. Thank you

RecommendedYes

Price5/5 (excellent value)

Service5/5 (outstanding)

Cleanliness5/5 (squeaky clean)

- Jeff

May 30th, 2013

Upset and disappointed..

First of all, Keith was very nice and I thought I had hit a home run by choosing this storage facility. It was raining that day, and also on moving day, so I did not go to see the unit Keith had chosen for me, but I trusted him because he seemed like a smart business man who wanted me to have a good experience. Being a woman I needed to hire men to assist, and I had told Keith that I have a 9' church pew and two big couches and other things. In spite of my communication, I now feel Keith either didn't listen to me or didn't care. When I and my moving men arrived and saw the unit, I was quite worried and upset. Keith gave me a unit that is inside a hallway way in the far back corner like a "rabbit hole"! I had no recourse but to risk damaging my things to get everything in there because I had already paid for my movers and my truck and no one in the office, no more time to adjust. After alot of trial and error, we found a way to get it in there, but it took alot longer to problem solve and they did have to "force" my couch in, and I couldn't see if it is damaged. Another thing I did not realize, is that this area smells really bad...like it may be next to a dump or landfill? I love to give good reviews when businesses do right by me, but I now feel upset and disappointed that Keith was only worried about renting out a hard to rent unit instead of caring about me his customer. In hindsight, I feel it was foolish of me to trust him.

RecommendedNo

Price3/5 (fair price)

Service2/5 (somewhat unhelpful)

Cleanliness3/5 (average)

- Bonnie Bunting

REVIEWS SUMMARY

5 star
52
4 star
22
3 star
2
2 star
1
1 star
2
95% of respondents would recommend this facility to a friend.
Pros

Good Value(64)

Good Service(74)

Clean(72)

Cons

Expensive(3)

Poor Service(3)